Business English As a Second Language

Description

This course hones professional skills, including resume writing, job interviews, communication (email, meetings, presentations, and reports), customer service, negotiation, and workplace dynamics. Enhance your employability, career growth, and overall professional capabilities.

Objectifs pédagogiques :

• Develop strong resume and cover letter writing skills for effective job applications
• Acquire proficiency in communication through written and verbal channels
• Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations

Programme :

• 1. Resumes and Cover Letters
• 2. What is a Resume
• 3. Job Interviews
• 4. Emails
• 5. Meetings
• 6. Presentations
• 7. Business Reports
• 8. Customer Service- First Impressions
• 9. Telephone Customer Service
• 10. Negotiation
• 11. Dealing With the Every Day People In Your Workplace
• 12. Business Trips
• 13. Work Stations
• 14. Managing Up
• 15. Quitting Your Job
• 16. Annual Review Process
• 17. Being Late For Work
• 18. Types of Businesses

Notre méthode : Online e-learning: video-based theoretical course, accessible via computer or tablet, with phone and/or email support.

Public : All — Niveau : Beginner — Prérequis : No requirement — Durée : 3h